We do not accept returns for exchange or refund, nor do we offer direct exchanges. All sales are considered final. We encourage customers to review our size guides and product descriptions carefully before making a purchase.

In rare cases where a customer is genuinely unsatisfied due to a valid product fault or defect (e.g., severe quality issue, manufacturing error), a refund may be issued after a formal review.

To request a Satisfaction Refund:

The customer must contact us within [Insert Number, e.g., 7] days of receiving the order, providing a detailed explanation and photographic evidence of the issue.

If the refund is approved, we will provide instructions for shipping the item back to our warehouse.

Once received, the item will be thoroughly inspected by our team to confirm the reported issue and ensure the item is otherwise in its original, unworn, and unwashed condition with all tags attached. This inspection process can take up to 10 business days.

If the refund is approved after inspection:

You will be refunded the full purchase amount to your original method of payment. We are unable to process refunds to a different card or payment method.

An automated email notification will be sent once the refund is processed.

Please allow 3-5 business days for the refund credit to appear in your account, depending on your financial institution.

If an item is returned without prior approval or is deemed to not meet the standards of the Satisfaction Refund Exception (e.g., damaged, worn, missing tags, or the reported issue is not validated), the return will not be accepted and the item will be sent back to you.